If you’re not happy with your purchase, we want to make it right. You can return or exchange your item for up to 60 days after purchase.

Watches not special-ordered and accessories can be returned if they’re unworn or unaltered, and must be accompanied by the original packaging, instructions.

You can’t return or exchange custom-designed merchandise, class rings, special-ordered watches or any personalized engraved merchandise.

Please email sales@julianiny.com to request an RMA # (Return Merchandise Authorization) and ship back the item within 30 days of the original delivery.

Merchandise returned must be in its original condition and original packaging.